Types of Information Collected
In order to better provide you with our numerous services, Rable collects two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using this App.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, filling out a survey, or sending us feedback, Rable may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to elect to engage in these activities, however, Rable may ask that you provide us personal information, including but not limited to first and last name, mailing address (including zip code), email address, telephone numbers, and other personal identifying information. When ordering products or services on the App, you may be asked to provide a credit or debit card number. Depending upon the activity, some of the information Rable asks you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. Rable gathers certain information about you based upon where you visit on the App in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
Collection Methods and Use of Information
Rable does not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you (a) register for our services and register your email address with us; (b) enter contests sponsored by us or one of our partners; (c) sign up for special offers from selected third parties; (d) send email messages, submit forms or transmit other information by telephone or letter; or (e) submit your credit card or other payment information when ordering and purchasing products and services on the App. Rable may also collect information from you at other points on the App that state that such information is being collected.
In addition, Rable may also collect, or the company’s third-party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. Rable may use your IP address to diagnose problems with the company’s servers, software, to administer the App and to gather demographic information. Our third-party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon on the App.
Release of Information
Rable does not sell, trade, or rent your Personally Identifiable Information to others. Rable does provide some of the services through contractual arrangements with affiliates, services providers, partners and other third parties. Rable and service partners use your Personally Identifiable Information to operate the App and to deliver services. For example, Rable must release your credit or debit card information to the card-issuing bank to confirm payment for products and services purchased on this App; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
Rable will encourage service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by the service partners is governed by the privacy policies of those service partners and is not subject to Rable’s control.
Occasionally, Rable may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. Rable will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. Rable fully cooperates with law enforcement agencies in identifying those who use Rable’s services for illegal activities. Rable reserves the right to report to law enforcement agencies any activities that in good faith believe to be unlawful.
Rable may also provide Non-Personally Identifiable Information about Rable’s customers’ sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information
Updating and Correcting Information
Rable believes you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this App. You may also access and correct your personal information and privacy preferences by emailing us at firstname.lastname@example.org.
Please include your name, address, and/or E-mail address when you contact us.
Rable encourages you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because Rable keeps track of past transactions, you cannot delete information associated with past transactions on this App. In addition, it may be impossible to completely delete your information without some residual information because of backups.
User Choices on Collection and Use of Information
Rable may, from time to time, send you email regarding products and services offered on the App. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and partners, Rable may occasionally send you direct mail about products and services that the company feels may be of interest to you. Only Rable, LLC (or agents working on behalf of Rable, LLC and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily edit your account information to no longer receive such offers and mailings.
You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our site may not work properly in your case.
Security of Information
You can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. Rable recommends that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected Rable personnel and contractors have access to via password. Rable and/or contracted third parties encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside the App, you will not be asked to select a password in order to view or modify such information.
In order to most efficiently serve you, credit or debit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this App cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third-party.
When you use the App, Rable may store cookies on within the App in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer’s hard drive or mobile device (if your Web browser permits) that can later be retrieved to identify you to us. Cookies also exist within mobile applications when a web browser is needed to view certain content or display an ad within a mobile application and/or mobile device. Rable’s cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies may make use of the App easier, may make the App run more smoothly and help us to maintain a secure the App. You are always free to decline Rable’s cookies if you are permitted, but some parts of the App may not work properly in that case.
Rable may use an outside ad serving company to display banner advertisements on the App. As part of their service, they may place a separate cookie within the App and/or your mobile device. Rable will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. Rable and third-party ad servers will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on the App in the same manner as above, but Rable will not disclose any Personally Identifiable Information to them.
Privacy Policies of Third-Party Sites
Children’s Online Privacy Protection Act (“COPPA”)
Rable does not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the App, Services, and/or Products if you are under 13 years old. If you are younger than 13, you are not permitted to enter any Personal Information on this Site.
If you are a parent and you believe your child under the age of 13 has provided us with Personal Information, please contact us immediately to have it removed by emailing us at email@example.com.
Fair Information Practices
In order to comply with Fair Information Practices, Rable will take the following responsive action, should a data breach occur: Rable will notify you via email within ten (10) business days of any known breach.
CAN-SPAM Act of 2003
The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives you the right to stop certain commercial email messages, gives you the right to stop certain commercial emails from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law. Rabble collects your email address and name so the company can: (i) Send information, respond to inquiries, and/or other requests or questions; (ii) Process orders and send updates regarding orders and services; and (iii) Market to the company’s mailing list or continue to send emails to you after the original transaction has occurred.
In accordance with the CAN-SPAM Act, Rable agrees to the following: (i) Rable will not use false or misleading subjects or email address; (ii) Rable will identify the email message as an advertisement in some reasonable way; (iii) Rable will include our business mailing address and/or physical address in our emails; (iv) Rable will monitor third-party email marketing services for compliance; (v) Rable will honor opt-out/unsubscribe requests quickly; and (vi) Rable will allow users to unsubscribe by using the appropriate link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email firstname.lastname@example.org or follow the instructions at the bottom of any email you receive from us and Rable will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving all future emails from us. If you experience any problems unsubscribing, please email email@example.com and we will promptly handle your removal.
Your General Data Protection Regulation (“GDPR”) Rights
If you are located within the European Union (“EU”), you are entitled to certain rights under the GDPR. You have the right to: (i) Know how long Rable will keep your information. Rable will keep your information until the earlier of: (a) your request to delete your information or (b) the company decides it no longer needs the data and the cost of retaining it outweighs the value to keeping it; (ii) Access, rectify or erase your personal information; (iii) Withdraw your consent to the company’s processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal; (iv) Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues; and (v) Provide only your personal information which is reasonably required to enter into a contract with us. Rable will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with the company.
California Consumer Privacy Act
Pursuant to the California Consumer Privacy Act (CCPA), California residents are entitled to ask Rable to disclose the types of personal information the company collects or disclose information about Rable’s data practices. You have the right to request that Rable delete your personal information that the company collected from you. Rable will not discriminate against you for exercising any of the aforementioned rights.
Rable may need to verify your identity before processing your requests, in order to protect your information and the integrity of Rable’s products and services. Rable may need to collect additional information to verify your identity, such as a government issued ID.
Under the CCPA, you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. Rable may request that your authorized agent have written permission from you to make requests on your behalf and may need to verify your authorized agent’s identity.
If you are a California resident and want a copy of this notice or have additional questions about how to exercise your rights under the CCPA, please email firstname.lastname@example.org.
Miscellaneous Privacy Issues
You must be at least 18 years old to have our permission to use this site. Rable does not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on this App, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond Rable’s control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on this App are accepted with the understanding that they are accessible to all third parties and users. If you do not want your comments to be viewed by third parties and users, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you’re online.
You may also contact us by E-mail at email@example.com.